We use our mobile phones for almost everything — from shopping online and booking appointments to completing inspections and gathering field data. So whether you're in retail, healthcare, or agriculture, mobile forms play a critical role in streamlining business processes.
Well-designed mobile forms help improve efficiency and minimize errors. However, their design requires special considerations to ensure users can easily interact with them on small screens.
This guide is aimed at beginners — those new to mobile form design and/or those who plan to use a no-code platform to build mobile forms and apps for your team or department.
We’ll walk you through the best practices you can follow to ensure your mobile forms are practical and easy to use.
Designing mobile forms isn’t just a matter of shrinking a desktop form to fit a smaller screen. Here’s why:
A well-designed responsive form adjusts layout, field sizes, and button placement based on the device it’s viewed on. This eliminates the need for users to zoom in or out, providing a smoother, more intuitive experience.
One of the best things about using no-code platforms (compared to programming everything from scratch) is that they handle the technical aspects of responsiveness for you. This saves more time than you think.
Now that we set the stage, on to the mobile forms design examples and best practices!
When designing mobile forms, clear and intuitive labels are critical to guiding users through the form without confusion. They need to be easy to read and understand at a glance.
The best practice is to place labels above the input fields rather than to the left or within the field itself (a.k.a placeholder text).
Why? On mobile, space is limited, and when users start typing in a field, any placeholder text or inline labels disappear, making it harder for them to remember what they’re supposed to input.
Instead, you can use placeholders for additional guidance or examples (e.g., format hints like "example@example.com" for an email address) while still maintaining a proper label above the field.
Mobile forms are going to be used in a variety of lighting conditions, from bright sunlight to dark rooms. If users can’t read your form easily, they’re more likely to make mistakes, miss important fields, or abandon the form altogether.
Having high contrast between text and background is one of the very first principles you learn as a designer. Unfortunately, it’s still a common mistake we encounter in practice — which is why we included it on this list.
As a general rule, dark text on light backgrounds offers the best readability. For example, black or dark gray text on a white or light gray background works well in almost any scenario.
Mobile users tend to scan forms vertically rather than horizontally. A single-column layout helps guide the user’s attention in a straight, logical path from top to bottom, reducing confusion and preventing errors.
This way, users are less likely to overlook questions, input the wrong data in the wrong field, or have to constantly zoom in and out.
To create an effective single-column layout:
Practical tip: For complex forms with many fields, consider breaking the form into steps or sections (we'll cover this in detail later), but still maintain a single-column format within each section. This keeps things manageable and avoids overwhelming the user with too much information at once.
Every additional field you add to a form increases the effort required to complete it.
In business, mobile forms are often used to automate workflows and improve efficiency. Asking unnecessary information can undermine that efficiency, making the process slower and more cumbersome than it needs to be.
To streamline your mobile forms, follow these steps:
TL; DR: When it comes to mobile forms, less is definitely more.
Mandatory fields ensure that you collect the minimum required information to complete a transaction, process a form, or move forward with the next steps.
Whether it’s a contact form, an order form, or a data collection form, missing critical fields (like email or phone number) can lead to incomplete submissions, making it difficult for you to act on the information.
However, while it's important to mark some fields as required, overusing mandatory fields can frustrate users.
Here’s how to strike a balance between essential and optional information to maintain a smooth user experience:
Practical tip: Most no-code platforms make this process simple by offering built-in toggles or checkboxes that allow you to mark fields as required. You can easily specify which fields are mandatory, and the platform will handle the rest.
While it is clear to you, some users may struggle with understanding what format or type of information is required. Do yourself a favor and use inline examples and instructions as subtle guides.
There are a few ways to do this effectively:
You can spend a few minutes during mobile form design to implement these instructions — or a few hours fixing data errors later on. It’s an easy choice.
Field validation ensures that the data users submit is accurate and usable. It checks the data entered into each form field to ensure it meets specific criteria.
For example, you can validate that:
When implementing validation, there are a few important things to focus on:
Long forms are tedious to complete, especially on mobile phones. If you need to create a digital form with dozens of inputs, break it down into manageable chunks. This gives the feeling of progress without overwhelming the user with too much information at once.
This approach is particularly useful in mobile forms for field inspections, audits, or surveys where large amounts of data need to be captured, usually in a step-by-step fashion.
Try out these tips to improve the flow of your forms:
In the screenshot below, you can see how one of our clients used Forms On Fire to group forms for different aspects of their farming operation.
Practical tip: Most no-code platforms provide simple tools to group fields into sections or steps. For example, you can use drag-and-drop features to create collapsible sections or use a step-by-step form builder that lets you break the form into different pages.
When users are filling out a multi-step form, let them know how far along they are in the process. Give them a clear sense of their progress using visual progress indicators.
These can be:
Practical tip: Virtually all no-code platforms offer built-in progress bar features or step-based navigation tools. When setting up multi-step forms, simply select the option to enable progress indicators, and the platform should automatically generate them for you. You can usually customize the style and wording of these indicators to suit your form’s needs.
Different types of data require different types of input. You can have date pickers, numeric fields, notes, images, email inputs, digital signatures, and so on.
To simplify the process and minimize the possibility of incorrect data entry, numeric fields should prompt a numeric keyboard, date fields should bring up a calendar, image fields should open a camera or the image folder, etc.
If you want to take your mobile form design up a notch, for fields that require numeric ranges (such as entering current fuel levels; 0% to 100%), you can use sliders or stepper controls to allow users to select values easily without typing.
Lastly, when you expect detailed responses (such as notes from an inspection or audit), use a text area that allows for multi-line input, rather than a single-line text field.
Practical tip: No-code platforms like Forms On Fire allow you to easily specify the input type for each field. Whether you're working with numeric, text, date, or email fields, the platform will automatically adjust the form’s behavior based on the selected input type.
While drop-down menus can be useful, they are not always the best option for mobile forms as they often require multiple taps and scrolling.
For example, if you’re asking a user to choose from a long list of items (such as countries or states), the small screen size and touch interface make it harder to scroll and select the correct option. Additionally, drop-downs are prone to accidental selection errors, where users might mistakenly select the wrong item and not realize it.
Luckily, there are many alternatives you can use:
Long story short, limiting the use of drop-down menus will make your mobile forms easier to navigate and complete.
Conditional logic dynamically adjusts the form based on the user’s input.
For example, if a user selects “Yes” in response to a question about whether equipment needs maintenance, additional fields related to maintenance details (such as “Maintenance Date” or “Type of Issue”) will appear. If the user selects “No,” those fields remain hidden. This makes the form less cluttered and more intuitive.
In multi-step forms, conditional logic can also be used to skip entire sections based on user input. For instance, in a safety inspection, if the user selects “No issues found,” the form can skip to the final submission section, bypassing unnecessary steps.
Practical tip: No-code platforms often have built-in conditional logic tools that allow you to easily set up rules for showing and hiding fields based on user responses. You can define these conditions using simple if/then statements within the platform’s visual editor.
CTA buttons guide users through the form completion process and ensure they know exactly what will happen next. If your CTA buttons are unclear, too small, or hidden in plain sight, users may become confused or frustrated.
Create powerful CTAs by:
In summary, to encourage action and ensure a smooth user experience, your CTA buttons should be highly visible, easy to understand, and actionable.
Creating effective mobile forms shouldn’t be a time-consuming or technically challenging process. Whether you’re building forms for inspections, audits, data collection, or internal workflows, Forms On Fire allows you to design, deploy, and manage mobile forms with ease.
Here are some of the main features our platform offers:
To get started with Forms On Fire, all you need to do is sign up for an account, choose a template (or start from scratch), and begin building your form using our drag-and-drop editor. Once your form is ready, you can deploy it to your team members or customers, who can access it via the mobile app and start using it immediately.
The platform also integrates with popular software tools like Google Sheets, Microsoft Power BI, Dropbox, and more, enabling seamless data management and collaboration.
By leveraging a platform like Forms On Fire, you can streamline the entire process of creating and managing mobile forms.
Whether you need a simple data collection form or a complex multi-step form for field inspections, we make it easy to build professional, mobile-friendly forms in no time. Learn my by scheduling a demo or starting a free trial.
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