The highly trained technicians at fire protection services company Wiginton Fire Systems have been creating and maintaining custom-built fire sprinkler systems for a wide range of industries since 1967. From installations and maintenance to inspections and testing, the company eliminates the need for juggling different service providers by meeting every fire sprinkler challenge its customers may have.
“Fire protection systems have to be inspected regularly according to the National Fire Protection Association and local regulations,” said Director of Information Technology Bryan Benton. “That’s an important part of our business. By inspecting fire safety systems, we help ensure the system will respond appropriately should it be needed.”
Early on, Wiginton Fire Systems used paper forms to record inspection notes and details. As soon as it was feasible, the company developed an in-house program that ran on a Windows tablet. Seeking an integrated approach, the company transitioned to a provider of mobile forms designed for offline data collection.
“Our previous system fell short when it came to several of our important needs,” said Bryan. “On top of that, we had to ask the vendor to handle any form changes for us, which wasn’t ideal.”
What Wiginton Fire Systems needed was a platform that put power in the user’s hand when it came to adding new forms and making changes to existing forms. Additionally, the company wanted an easy way to print forms on-site.
